SMS Privacy Policy
At Caregiving Solutions of California, we prioritize the privacy and security of our clients’
personal information. This SMS Compliance Privacy Policy outlines how we collect, use, and
protect your personal information when you opt into receiving SMS messages from us.
1. Consent to Receive SMS Messages By providing your phone number and opting in to
receive SMS messages, you consent to receive text messages from Caregiving Solutions of
California regarding care updates, appointment reminders, service notifications, and other
important communications related to the services we provide. Your consent is voluntary, and
you may opt out at any time by replying “STOP” or “HELP” to any SMS message you receive
from us.
2. Information We Collect When you opt into SMS communications, we may collect the
following information:
● Your name
● Phone number
● Information regarding your care or services received from our agency (as necessary for
communication)
We do not share, sell, or distribute your personal information to third parties for marketing or
unrelated purposes.
3. Purpose of SMS Communication We use SMS messages for the following purposes:
● Confirming and updating service appointments
● Sending reminders related to your care
● Providing urgent or time-sensitive notifications
● Answering your questions or inquiries regarding your care
4. Data Security We implement appropriate technical and organizational measures to protect
your personal information against unauthorized access, use, or disclosure. However, no data
transmission over SMS or any wireless network can be guaranteed as 100% secure.
5. Opting Out You may opt out of receiving SMS messages at any time. To stop receiving
messages, simply reply “STOP” to any message you receive from us. Upon receiving your
request, we will remove you from the SMS communication list.
6. Message and Data Rates Message and data rates may apply depending on your mobile
carrier plan. Please contact your mobile carrier for more details about your specific messaging
and data rates.